Frequently asked questions

When will be the registration open?
Registration for the TCS Amsterdam Marathon 2023 will start on Monday, October 31.
 
When does the registration close?
Registration closes on 2 October 2023, or earlier if we’re sold out. If you register between 4 September 2023 and 2 October 2023, it is not possible to print your name on the start number.
 
How can I register?
Go to the home page and choose 'registration'
 
How much does it cost to register?
You can find the tariffs here.
 
I have not received a confirmation email, what now?
The confirmation e-mail is from 'noreply@atleta.cc'. Also check your spam or unwanted mail.
 
If you have not received the confirmation e-mail, please contact us via this form. You may have made a typing mistake in the e-mail address.
 
Is there a day registration? Is there a waiting list?
There is no day-enrolment or waiting list.
 
From 2 October, there will be a supply and demand page on the website. There, you can call or contact someone offering his/her tickets. Once you have found someone, that person can assign the ticket to you via his/her dashboard.

How do I login to my personal account?
If you have previously used your e-mail address to register in Atleta, choose 'Login' during registration. You will then receive an e-mail from 'noreply@atleta.cc' with a code to log in.

How do I change my distance, personal details, expected finish time?
Log in to your dashboard and change your data. You could change your details until 4 September 2023. Later changes will not be taken into account in the orders.

Can I cancel my registration?
If you cannot or do not want to participate, you can transfer your registration to someone else. You can see how this works in the question about 'transferring'.
 
Members of Le Champion can cancel their registration in writing until 4 September 2023 and will receive a refund of their registration fee (minus administration costs). Please refer to the General Terms and Conditions on the website.

 Can i transfer my registration to 2024?
No, it is not possible to change the registration to 2024, but you can transfer your registration to someone else.
 
How can I assign my registration to someone else?
Go to 'Open dashboard' in your confirmation e-mail. Open your registration and click 'Edit' in your ticket. Assign the ticket to 'Someone else'. Enter the e-mail address and name of the person you want to assign your ticket to and 'Confirm'.
 
If you assign a ticket after the change deadline, 4 September 2023, we can no longer change the name on the start number.

Where can I find the General Terms and Conditions?
You can find the general terms and conditions here.

Is there a shirt available?
Click here for more information on the race shirt.

Will I receive my bib number at home?
You can pick up your bib number at the Marathon Expo. No later than 6 October, you will receive an e-mail with all detailed information and information on how to pick up your bib number.
 
Are you registered for the Business Run & Charity Run? Then you or your contact will receive the bib numbers at home.
 
The start numbers for the Kids Run with a Dutch address will be sent to your home address. The Kids Run start numbers with a foreign address should pick up the bib number at the Marathon Expo.

 I live abroad, will I receive my bib number by post?
If you are registered with a foreign address, you will also need to pick up your bibnumber. You will receive information about this in the week of the event.

 I have taken over a bib number from someone. Can I change the name on the bib number?
Once a bib number is made, the name unfortunately cannot be changed. If the bib number is assigned to you online, your name will appear in the results.

How do I find out in which starting area I will start? 
In the week before the event, you will receive an e-mail with the latest participant information including information about your starting area and start time.
 
Can I start earlier/later?
You may start at the TCS Amsterdam Marathon in a later starting area. Starting earlier is not possible.

Where is the start? Where is the finish?
The start of the full marathon is at the Olympic stadium. The start of the half marathon and the 8K are on de stadionweg.

 How do I find out in which starting area I start?
In the week before the event, you will receive an e-mail with the latest participant information including information about your starting area and start time.

Can I start in a different starting area?
You may start at the TCS Amsterdam Marathon in a later starting area. Starting earlier is not possible.

 Can I start earlier/later?
You may start at the TCS Amsterdam Marathon in a later starting area. Starting earlier is not possible.

Where is Le Champion's Helpdesk?
You will find the Helpdesk at the Marathon Expo.

Will I receive a medal? 
Every participant will receive a unique medal after finishing!

 Where can I have my medal engraved?
You can have your medal engraved at the engraving stand during the event.

Is there a prize ceremony at the Kids Run? 
There is no prize ceremony. All children will receive a medal after the finish.

 I would like to run with my child, can I?
Parents with children aged 4 to 6 are allowed to run with their child on the course. Assistance with older children is not possible.

Are there toilets?
There are toilets outside the Olympic Stadium and at every refreshment station.

Are pacers available?
Yes, pacers are available at the TCS Marathon and Mizuno Half Marathon. Click here for more information and target times on the Runner's World Pacing Team.

Are there shower and changing facilities?
Limited changing rooms and shower facilities are available in Sporthallen Zuid.

Are there lockers available?
There are no lockers or lockers available. You can leave clothes at the clothing drop-off.

Can i run with headphones?
Yes, headphones are allowed.

Can I run with a hydration vest?
Yes, that is allowed.