Frequently asked questions

Registration 2022

Registration
When will registration start?
TCS Amsterdam Marathon 2022 registration starts on Monday November 1, at 9 AM.

How do I register?
Go to the website and choose 'Register'

I did not receive a confirmation mail.
The confirmation email comes from 'noreply@atleta.cc '. Please check your spam folder as well.

If you have not received a confirmation email, please contact us using this form. You may have made a typo in the email address.
Prices
Here you can find the prices.
Change, cancel, assign registration
How do I change my distance, personal details, expected finish time and/or shirt size?
Once you have registered you will receive an email from 'noreply@atleta.cc' with a link to your dashboard. Open your dashboard and change your details. Changing your data is possible until September 5, 2022.

Can I cancel my registration?
If you cannot or dont want to participate anymore, you can transfer your registration to someone else. You can read more about how the transfer at 'How can I assign my registration to someone else?'. A refund of the registration fee or a transfer to the 2023 edition is not possible.

Members of Le Champion can cancel their registration in writing until August 31, 2022 and will receive a refund of their registration fee (minus administration costs). See the General Terms and Conditions on the website.

How can I assign my registration to someone else?
Go to 'Open dashboard' in your confirmation email. Open your TCS Amsterdam Marathon registration, click on your ticket and assign to 'Someone else'. Don't forget to assign your additional products to that person as well.

If you assign a ticket after the latest change date, September 5, 2022, we can no longer change the name on the bib number. You can assign your registration to someone else until October 14, 2022. The transfer is at your own risk. Le Champion does not mediate in this.

Can I transfer to 2023?
A transfer to the 2023 edition is not possible, but you can always assign your ticket to someone else.

As soon as registration closes there will be a supply and demand page on the website to help you find someone (but you don't have to wait for that of course). You can read about how to assign at 'How can I assign my registration to someone else?'. See above.
Minimum age
A participant must have a minimum age on the day of the event. For the Marathon this is 18 years old, the Half Marathon 16 years old and the 8K 14 years old.
Shirt
Check this link for more information about the offical Mizuno Race shirt.
Late registration
Is there a late registration? Is there a waiting list?
There is no late registration or waiting list.

Once registration is closed, a supply and demand page will appear on the website. There you can contact someone who offers his/her tickets. Once you have found someone, this person can assign the ticket and any additional products to you via their dashboard.

Participants from 2020

Registration 2022
Will my registration for the TCS Amsterdam Marathon 2020 automatically be converted to the edition of 2022?
If you chose to participate in 2022 last year, you have received an email on November 1 to confirm your bib number.

We request that you confirm your registration to us no later than March 1, 2022. Until this date we will reserve a bib number. If you do not make a choice before this date, your registration will be automatically cancelled. Refund of the registration fee is not possible. 

I did not receive the email of November 1, what now?
The e-mail of November 1 has been sent from 'newsletter@lechampion.nl'. Check your spam folder or junk mail as well.

If you have not received a confirmation email in your spam folder either, please contact us using this form.

I can't participate in 2022, what now?
If, after all, you are unable to participate in the TCS Amsterdam Marathon 2022, you can assign your registration to someone else. To do this, first confirm your 2022 bib number in the e-mail of 1 November. and then assign your registration. Read more about this in the section 'Assign registration'.

A refund of the registration fee or a transfer to the 2023 edition is not possible.

Can I transfer my registration to 2023?
A transfer to the 2023 edition is not possible, but you can always assign your ticket to someone else.

First of all, confirm your 2022 bib number in the e-mail of 1 November. As soon as registration closes there will be a supply and demand page on the website to help you find someone (but you don't have to wait for that of course). You can read about how to assign at 'Assign registration'. See below.
Change registration
How do I change my distance, personal details, expected finish time and/or shirt size?
First of all, confirm your 2022 bib number in the e-mail of 1 November. You will then receive a confirmation email. Open your dashboard and change your details. Changing your data is possible until September 5, 2022.
Cancel registration
Can I cancel my registration?
If you cannot or dont want to participate anymore, you can transfer your registration to someone else. First of all, confirm your 2022 bib number. You can read more about how to transfer at 'Assign registration'. Refund of the registration fee or transfer to the 2023 edition is not possible.

Members of Le Champion can cancel their registration in writing until August 31, 2022 and will receive a refund of their registration fee (minus administration costs). See the General Terms and Conditions on the website.
Assign registration
How can I assign my registration to someone else?
Once you have confirmed your 2022 bib number, go to 'Open dashboard' in your confirmation email. Open your TCS Amsterdam Marathon registration, click on your ticket and assign to 'Someone else'. Don't forget to assign your additional products to that person as well.

If you assign a ticket after the latest change date, September 5, 2022, we can no longer change the name on the bib number. 

You can assign your registration to someone else until October 14, 2022. The transfer is at your own risk. Le Champion does not mediate in this.

Business Run & Charity Run 2022

Registration
How can I register for the Business Run or the Charity Run?
Click here for more information about the Business registration and here for information about the Charity Run.

How can I pay my business teams by invoice?
In the 'Payment' section, click the checkmark 'Specify invoice details' (required if you want to pay by invoice). Enter all information required on the invoice. Then press the 'Pay' button. You can now choose the option 'Bank transfer'. Enter the email address to which the payment link should be sent. This e-mail also states when you must have made the payment.

How is the discount calculated when purchasing multiple teams?
When purchasing 5-9 teams, a 5% discount will be applied. When purchasing 10-14 teams, a 10% discount will be applied and with 15 teams or more you will receive a 15% discount. The discount is based on the amount excluding VAT.

Do I need team member details to register?
No, you can register the teams without having the details of the participants ready. Once you have registered the teams, you can assign a ticket to the team members from your dashboard. The participant can complete the registration.

You can complete a registration without having to assign all tickets to someone else. When registering, choose 'Assign later' or set all tickets to 'Assign to: Myself'. In this way the tickets are linked to your e-mail address. At a later moment you can assign the tickets to your team members in your dashboard.


Manage registration
How do I assign tickets to my team members?
Once you have registered your team(s), you will receive an email from 'noreply@atleta.cc' with a link to your dashboard. Open your dashboard, open the TCS Amsterdam Marathon registration, click on a ticket and assign it to 'Someone else'.

Please note, to assign each subsequent ticket go back to 'Your tickets'!

Once you have assigned a ticket, your team members will receive a message to complete their registration. When a registration is complete, you will see a green check mark next to that person. A red exclamation mark means that the registration is not yet complete.

I entered a wrong e-mail address when assigning, what now?
Open the ticket of this team member in your dashboard, assign the ticket to yourself ('Myself') and then to 'Someone else'. Then enter the correct email address and name to reassign.

How do I assign an assigned ticket to someone else?
Open the assigned ticket in your dashboard, assign it to yourself ("Myself") and then to 'Someone else'. Then enter the new email address and name to reassign.

COVID-19

Corona rules
Will the event take place in a adjusted way?
It is possible that the 2022 edition will have an adjusted program. We therefore follow the actual developments and will make adjustments when needed.

What corona rules will apply?
This depends on the situation in October. We follow the actual developments closely and will inform all people involved.

TCS Amsterdam Marathon 2021

Results
Where can I find my result?
Check your time in the results on our website.

My result in the race app is incorrect. How do I change that?
Something may have gone wrong. Check your result in the results on our website. These are leading and will be kept for a number of years.

My result on the website is not correct. How do I change that?
Send a message to Mylaps Event Timing with your bib number and your request.

How can I have my results removed?
Send a message to Mylaps Event Timing with your bib number and your request. Your data will then be anonymized.
Photos and certificate
Where can I find my photos?
You can check your pictures in your personal result.

Can I have my photos removed?
You can delete your photos by opening them and choosing 'this is not me' or by sending a message to Marathon Photos.

Where can I find my certificate?
Go to your personal result, open 'Photo', and choose 'Free'/'Gratis'. There you will find your certificate. Or click here for the direct link to Marathon Photos and enter your bib number.
Medal
I did not have my medal engraved at the engraving stand. What now?
If you ordered 'Medal engraving', but did not have your medal engraved on Sunday 17 October, please send us an e-mail via this contact form.

I have a question about my medal. Where can I put it?
If you have a question about your medal, please send us an e-mail via this contact form.
Shirt
I have a question about my shirt. Where can I put it?
If you have a question about your Mizuno Race Shirt, please send us an e-mail via this contact form.

Kids Run and Mini Marathons 2021

What is the Kids Run and the Mini Marathons?
During the TCS Amsterdam Marathon there also several activities for kids. They can choose for the Kids Run at the Olympic Stadium or participate in one of the Mini Marathons alongside the official course of the 'big' marathon.

Check here for more information.
How can I register my child for the Kids Run or Mini Marathons?
For the Kids Run (Olympic Stadium) go to the registration page. Choose Register and for the ticket Kids Run. As soon as you have completed the registration, you will receive a confirmation email from noreply@atleta.cc
 
For the Mini Marathons (alongside the course) you can register via: www.tcsamsterdammarathon.eu/mini-marathons   
How much does it cost to register for the Kids Run or the Mini Marathons?
The registration fee for the Kids Run is € 3.50 and for the Mini Marathons € 1.00.
Where’s the start of the Kids Run or the Mini Marathons?
Check here for information about the start of the Kids Run or the Mini Marathons.
What time does the Kids Run or the Mini Marathons start?
The Kids Run (Olympic Stadium) on Sunday 17 October starts at 10 AM. The starting times of the Mini Marathons (alongside the course) are different per location. For more information click here.
I would like to run with my child. Is this allowed?
It is possible to run with your child in the last starting area of the youngest children aged 4-6 years. That's no problem. Is your child over 6 years old, but still wants to run with a parent? Then that's good too. You can then start together in the starting section of 4-6 years.
Is there an award ceremony at the Kids Run or the Mini Marathons?
Under the motto of 'Participating is more important than winning' and 'Everyone is a winner', there will be no award ceremony after the Kids Run and Mini Marathons. 
 
All children receive a medal at the finish!

Bib number

When and where can I pick up my bib number?
You have received all information about collecting your bib number by e-mail in the week of October 4. On presentation of your e-mail (on your phone or printed) you can collect your bib number in tents on the south side of the Olympic Stadium (opposite the grandstand entrances O-P and Q-R). Picking up your race number is only possible at:

- Thursday 14 October between 13.00 and 20.00 hours. 
- Friday 15 October between 10.00 and 20.00 hours.
- Saturday 16 October between 10.00 and 18.00 hours.

You cannot pick up your bib number on Sunday 17 October.
Can I have my bib number collected by someone else?
Yes that is possible. This person must bring the e-mail with your receipt.
Can I have my bib number sent to my home adress?
Until 16 September, you had the option to choose to have your bib number sent to you. Unfortunately, we can no longer change this from 'pick up' to 'send'.

In October you will receive an e-mail about collecting your bib number. You can then pick it up yourself or have someone else to pick it up for you. This person must bring the e-mail with your receipt.
How are the starting area divided?
The starting areas are divided based on the expected end time that you entered during your registration. The expected end time can no longer be changed.

If you still want to start in a different starting area, you can always start later. You can't start earlier.

Information event

When will the race app be available?
Download the official race app from Thursday 14 October in the Apple Store and Google Play Store.
Where can I find the participants magazine?
Click here for the participants magazine.
Where can I pick up my Mizuno Race Shirt?
Participants in the full marathon and those who have ordered the Mizuno Race shirt will receive a coupon together with you bib number. On presenting this coupon at the Pre-ordered Raceshirt stand at the south side of the Olympic Stadium, you will receive your race shirt.
Where can I find the Helpdesk?
The staff at our Helpdesk at the south side of the Olympic Stadium will be happy to help from Thursday October 14 to Saterdag October 16. On Sunday October 17 you will find the Helpdesk on the west side of the stadium, opposite entrance K.
Will there be toilets?
There will be toilets outside the Olympic Stadium and along the course.
Will there be pacers?
Check here for more information about the Runner’s World Pacing Team.
Will there be shower and changing facilities?
There is limited changing room available at sports venue Sporthallen Zuid, there are no showers or lockers.
Where can I drop of my clothing?
During the TCS Marathon, clothing will be stored in tents around the Olympic Stadium. Participants in the Mizuno Half Marathon and TCS 8 km can find their drop-off point on the square in front of Sporthallen Zuid. The service is free but we are not responsible for any stolen or missing items. It is not allowed to take loose items of clothing into the stadium.

Opening hours clothing drop-off:
• TCS Marathon 8.00 - 17.00 hours
• TCS 8K 8.40 - 12.15 hours
• Mizuno Half Marathon 12.00 - 17.00 hours
Will there be lockers?
There are no lockers available.
Where’s the clothing drop-off for the Business and Charity Run?
On the first floor of the Amsterdamse Proeflokaal an additional point for clothing drop-off has been provided specifically for participants of the Business Run and Charity Run. It is not obligatory to leave your clothing here. You can also leave clothing at the location used by the individual participants in the TCS 8K, Mizuno Half Marathon and TCS Marathon.

Virtual Run 2021

How do I register my finish time in the Virtual Run App?
Download the TCS Amsterdam Marathon 2021 App, powered by TCS. The race app will be available in stores from the 1st of October.
 
Check ‘How to participate’ on our website.
Where can I log in for the Virtual Run?
Navigate to the ‘Virtual Run’ button in the menu. Log in with your bib number which have been assigned by us and the date of birth that you specified during your registration. You can find these details in the registration confirmation and in your personal dashboard.
 
The race app will be available in stores from the 1st of October.
When can I start my Virtual Run?
Run your chosen distance on Sunday 17 October 2021 between 00:00:00 and 23:59:59 hours (UTC/GMT +2 hours). Please note, if you start earlier or later, your time may not be registered or not be registered correctly.
Will I receive a physical bib number at home?
No, you will not receive a physical bib number. But in the app you can create, print and pin your personal start number on your shirt.
Is there live tracking for my supporters?
No, live tracking is not possible.
Can I also participate in the Virtual Run without the Virtual Run App?
No, that’s not possible. You can only register your finish time in the Virtual Run App.
 
If you would like to use a different wearable to track you time of your Virtual Run, you could also choose to enter your time manually to the app. Navigate to the ‘Manual Entry’ field via the ‘Virtual Run’ button in the menu. Enter your finish time in hours, minutes and seconds and tap the ‘Submit’ button at the bottom of the screen.
 
Minimum time permitted for entry:
- Full marathon: 2 hours and 15 minutes
- Half marathon: 1 hour and 10 minutes
- 8K: 25 minutes
Is there a time limit?
No, there are no maximum time limits for the Virtual Run. Please note once you have started your timer, you can’t restart it. Pausing is not possible. Run an extra 100 to 200 meters to be sure of a finish time for your distance, GPS registration is not 100% accurate.
Can I change my Virtual Run distance?
No, it is not possible to change your chosen distance.
When will I receive my medal and/or Mizuno Raceshirt?
If you have ordered a medal and/or Mizuno Raceshirt, you will receive it by post no later than 15 November, if you have a Dutch address. If you live abroad, it may take longer to arrive. Outside Europe, it can even take a few weeks extra.

Participants 2020 > 2021

Will my registration for the TCS Amsterdam Marathon 2020 automatically be converted to the edition of 2021?
No that doesn’t happen automatically. On the 3rd of March you received an e-mail to confirm your participation in the edition of 2021, 2022 or to donate. It was possible to make your choice until 1 August.

 In case you haven’t made a choice, we will transfer your registration to the edition of 2022. In November you will receive more information about this.
I haven’t received an e-mail about converting my registration, is this correct?
The e-mail about converting your registration was sent on the 3rd of March. It was possible to make your choice until 1 August.

In case you haven’t made a choice, we will transfer your registration to 2022. In November you will receive more information about this.
I have chosen to participate in 2021, can I still convert my bib number to 2022?
Sorry, that is not possible anymore. It was possible to make your choice until 1 August. 

If you can’t or don’t want to participate, you can assign your registration to someone else. More information about this can be found at the question about ‘I would like to assign my registration to someone else ’. 
I chose to participate in 2021, but I can't participate anyway. Is it possible to cancel my registration?
If you do not want to or cannot participate in the 2021 edition, you can transfer your registration to someone else. You can see how this is done in the question ‘I would like to assign my registration to someone else’.

Unfortunately it is not possible to cancel your registration. Until 1 August, it was only possible to convert your bib number to 2021, 2022 or to donate.
I chose to convert my registration to the edition of 2022, what happens with my ordered extra’s?
If you chose to covert your registration to the edition of 2022, all ordered extra’s (like a Mizuno Race Shirt, Pasta Party or Good Morning City Run ticket etc.) will also be transferred to 2022.
I chose to donate my registration, what happens with my ordered extra’s?
If you chose to donate your registration fee, you automatically chose to donate your ordered extra’s as well. This can’t be separated. 

Cancellation and corona measures 2021

Will the TCS Amsterdam Marathon 2021 take place?
The 45th edition of the TCS Amsterdam Marathon will continue. Participants do not need a coronavirus entry pass to participate in the event. Some measures apply only to the public. Please check here for more information.
What happens if the TCS Amsterdam Marathon 2021 is cancelled?
In case the TCS Amsterdam Marathon cannot be organised in 2021 due to the COVID-19 pandemic, your bib number (including ordered extras) will be transferred to the edition of 2022. More about this can be found in our General Terms and Conditions.

If you have a question about this arrangement, contact us via this form.
What if I live outside the Netherlands and I'm not sure if I will be able to travel to Amsterdam due to Corona?
If you live outside the Netherlands, please choose wisely if it is possible to travel to the Netherlands in October. You are personally responsible for this choice.

Check the travel restrictions in your country and this checklist for entering the Netherlands. Please note that the information on this website will be updated when the COVID-19 situation changes.

All participants 2021

How can I register as a new participant?
Registration is closed. You can register for the 2022 edition on November 1.
How do I change my distance? How do I change my personal data?
It was possible to change your registration until September 1. Unfortunately we can no longer make changes.
How do I change my shirt size?
It was possible to change your shirt size until September 1. Unfortunately we can no longer make changes.
I would like to assign my registration to someone else
Go to Open Dashboard in your confirmation e-mail. Click on TICKET in the dashboard. At Assign fill in the e-mail address of the person you want to transfer your registration to.
 
You can assign your registration to someone else until the 16th of October. Assigning to someone else is at your own risk. Le Champion doesn’t mediate in this.

If you assign your registration, you also transfer any extras (for example shirt, medal, medal engraving, etc.). It is not possible to split this and have these extras sent by us afterwards.
Can I cancel my registration?
If you can’t or don’t want to participate, you can transfer your registration to someone else. More information about this can be found at the question about ‘I would like to assign my registration to someone else’.
When will the TCS Amsterdam Marathon be in 2022?
In 2022 the TCS Amsterdam Marathon is on Sunday the 16th of October.
How can I register for the Business Run, Charity Run or as a Travel Agency?
Registration for the Business Run or the Charity Run of the TCS Amsterdam Marathon 2021 will start Monday, May 31.

If you wish to register as a Travel Agency, please contact Global Running.
If you have a question about something which you cannot find on the website we are here to help you out.

Frequently asked questions


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